Contact Us
At raging-bull-casino-canada, accessible exclusively via raging-bull-ca.com, we recognize the importance of transparent, reliable, and compliant communication channels for all users in Canada. In alignment with legal obligations and best practices in the Canadian gambling industry, this section details how to contact our team, sets expectations for response times, and outlines your rights and protections under applicable regulations as of 2025.
Contact Methods and Information (System 1 + LoT OBSERVE/EXPAND)
- Email Support: For any queries, assistance requests, or complaints, contact our support team directly at support@raging-bull-ca.com. This address is monitored 24/7 to ensure prompt response.
- Contact Form: Use our secure online contact form below. Please provide your full name, a valid email address, and a detailed description of your inquiry. This enables us to respond efficiently and in accordance with privacy standards.
- Live Chat: For urgent support, our live chat is available at all hours via raging-bull-ca.com. This feature is optimized for immediate assistance in compliance with accessibility and consumer protection laws.
- Telephone Support: At this time, direct phone numbers for our main office and support are not specified. All primary communications should be routed via email or live chat.
- Physical Address: The legal and headquarters address for raging-bull-casino-canada is E-Commerce Park, Vredenburg, Willemstad, Curaçao. Note that this address is for legal correspondence only; customer support inquiries are handled electronically.
Response Times, Availability, and Service Standards (System 2: CCoT-Compliant)
- Prompt Response Commitment: We strive to respond to all inquiries within one (1) business day. For time-sensitive issues, our live chat and email support are monitored around the clock for rapid resolution.
- 24/7 Support Accessibility: Recognizing the needs of Canadian users, support is available 24 hours a day, 7 days a week, throughout 2025, in accordance with regulatory expectations for online gambling operators.
- Data Privacy and Security: All personal data submitted through contact channels is processed in compliance with Canadian privacy laws (including PIPEDA), and is strictly used for support and regulatory purposes. Users are advised not to transmit sensitive financial information via contact forms or email.
Legal Disclaimers, User Rights & Dispute Resolution (System 2 + LoT REFLECT)
- Regulatory Status and Licensing: raging-bull-casino-canada, operated via raging-bull-ca.com, holds a gambling license issued by the Autonomous Island of Anjouan (License No. ALSI-202509021-F12, valid through 2025). Note: This license is not internationally recognized and may not be accepted by Canadian authorities. Users should exercise caution and understand the regulatory status prior to engaging.
- Jurisdictional Limitations: Support services are designed for Canadian users, but the company's principal office and legal entity (Audeo N.V.) are registered in Curaçao. Disputes may fall under foreign jurisdiction; users are encouraged to seek independent legal advice if needed.
- User Rights and Complaint Procedure: All users have the right to lodge complaints regarding the operation of raging-bull-casino-canada. Complaints must first be submitted via the contact methods listed above. If you are dissatisfied with the resolution, you may escalate the matter to the relevant regulatory authority listed in our Terms & Conditions.
- Responsible Gambling and Risk Disclosure: Our team is trained to provide support for responsible gambling. If you require assistance regarding self-exclusion, limits, or problem gambling, please specify this in your message. All communications are confidential and handled in accordance with Canadian responsible gambling guidelines.
- Legal Disclaimer: By initiating contact, you acknowledge that your correspondence may be retained for compliance and quality assurance purposes, as mandated by Canadian and applicable foreign laws. No legal or financial advice is provided via support channels.
Contact Form (Accessible, Secure Submission)
If you need assistance, feel free to reach out through our contact form. Provide your name, email address, and a brief description of your request, and our team will get back to you promptly.
We aim to reply to all inquiries within one business day. For faster support, you can use our live chat feature or call us directly. Our team is available 24/7 to ensure your questions are addressed without delay.
Regional Compliance Note: CA-Specific Adaptations and Legal Protections (LoT-REFLECT)
- Canadian Law Alignment: All user communications are governed by Canadian consumer protection and privacy statutes, including the Personal Information Protection and Electronic Documents Act (PIPEDA), as updated for 2025.
- Cross-Border Regulatory Limitations: As the operator is foreign-registered, certain dispute outcomes or data protection rights may be limited under Canadian law. Users are advised to review all Terms & Conditions and consult the Canadian regulatory authority if concerns arise.
- Commitment to Transparency: raging-bull-casino-canada will provide full disclosure of its licensing, regulatory status, and complaint processes upon request, ensuring users in Canada are fully informed.
Effective Date: All contact procedures, legal obligations, and rights described herein are effective as of 2025 and are subject to future regulatory updates in Canada.